Terms
Terms of Service
Effective August 28, 2026
These Terms of Service ("Terms") govern access to and use of the website located at sarranai.com (the "Site") and engagement of consulting and implementation services (the "Services") from Sarran AI Solutions LLC ("Sarran AI Solutions," "we," "us," or "our"), an Orlando, Florida limited liability company. By using the Site, submitting an inquiry, or engaging the Services, you ("you" or "Client") agree to these Terms.
Scope of services
Sarran AI Solutions provides AI readiness assessments, AI voice agent design and implementation, workflow and task automation, and AI-integrated website design and development. The specific scope, deliverables, timeline, and fees for an engagement are described in a separate proposal, statement of work, or written agreement between Sarran AI Solutions and the Client (an "Engagement"). If any term of an Engagement conflicts with these Terms, the Engagement controls for that project.
Payment terms
Fees, invoicing schedule, and accepted payment methods are set out in the applicable Engagement. Unless otherwise agreed in writing, invoices are due within the period stated on the invoice, late payments may accrue interest or pause active work at our discretion, and fees are non-refundable once the corresponding work has been performed. Third-party costs such as software subscriptions, telephony, hosting, or API usage are billed separately or passed through as described in the Engagement.
No guarantee of results
Sarran AI Solutions designs and implements AI systems, automations, and websites using professional judgment and industry-reasonable practices. We do not guarantee specific business outcomes, cost savings, revenue, call volume, conversion rates, search rankings, or that any software, model, or third-party platform used in a Services deliverable will operate free of error, downtime, or unexpected behavior. AI-based systems can produce inaccurate or unexpected output; deliverables are designed with human oversight and escalation paths for this reason, and Client remains responsible for reviewing and approving any workflow before it is relied upon for high-impact or regulated decisions.
Client responsibilities
Client is responsible for providing timely access, accurate information, required approvals, and any third-party accounts or credentials needed to complete an Engagement. Client is responsible for its own compliance with laws and regulations applicable to its business and industry, including any disclosure, consent, recording, or data-handling requirements that apply to the use of AI voice agents or automation in its jurisdiction.
Intellectual property
Upon full payment for an Engagement, Client owns the final deliverables created specifically for that Engagement, such as configured voice agent workflows, automation scripts, and website content built for Client. Sarran AI Solutions retains ownership of its pre-existing tools, templates, frameworks, methodologies, and know-how, and may reuse general techniques, non-confidential learnings, and its own underlying tooling in work for other clients. Third-party software, platforms, and models used to build a deliverable remain subject to their own licenses and are not owned by either party.
Confidentiality
Each party may share information reasonably understood to be confidential during an Engagement. Both parties agree to use such information only to perform or receive the Services and to protect it with reasonable care, except where disclosure is required by law.
Limitation of liability
To the maximum extent permitted by law, Sarran AI Solutions' total liability arising out of or related to the Site or an Engagement will not exceed the amount actually paid by Client to Sarran AI Solutions for the Services giving rise to the claim in the preceding three months. Sarran AI Solutions is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or business interruption, even if advised of the possibility of such damages. Nothing in these Terms limits liability that cannot be limited under applicable law.
Termination
Either party may terminate an active Engagement as described in that Engagement's written terms, or, absent other terms, with reasonable written notice. Client remains responsible for fees earned and expenses incurred for work performed through the effective date of termination. Sections of these Terms that by their nature should survive termination — including payment obligations, intellectual property, confidentiality, and limitation of liability — survive.
Website use
The Site is provided for informational purposes and to facilitate inquiries about the Services. You agree not to misuse the Site, attempt to interfere with its normal operation, or submit unlawful, fraudulent, or abusive content through its forms. Use of the booking form is also governed by our Privacy Policy.
Governing law
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or an Engagement will be subject to the exclusive jurisdiction of the state and federal courts located in Orange County, Florida, and each party consents to personal jurisdiction there.
Changes
We may update these Terms as the Site, Services, or legal requirements change. The effective date above identifies the current version. Continued use of the Site or an active Engagement after an update constitutes acceptance of the revised Terms.
Contact
For questions about these Terms, email robertgangasarran@gmail.com or call (407) 230-8598.
Sarran AI Solutions LLC
41 SE 5th Street, Suite 1616
Miami, FL 33131